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Sunday, January 19, 2014

A Unique Channel


I volunteer a lot. I volunteer a lot because I care. I care because I have been there. On the street, homeless, in shelters and missions, eating at soup kitchens and parks and under overpasses, sleeping in those same parks and under those same overpasses, or in abandoned buildings, parking garages, under bridges next to rivers, in dark alleys behind dumpsters, or in hotels with seedy characters whose main concern was not, shall we just say solely confined to my general welfare. 

Anything I can do for anyone to ease the pain and torment of such an existence I will do. I don’t want anyone to suffer one day more the agony and destitution of homelessness.
So, like I said, I volunteer a lot. Lacking any impressive letters after my name it’s about the only thing I can do. It’s very important to me, and I take it very seriously, just as I would any paying job. 

My major volunteer gig is with a local free clinic for homeless people. I am the Vice Chair of their Consumer Advisory Board. This is our Mission Statement.


“The ___ Clinic Consumer Advisory Board (CAB)  is a community-based team which communicates the concerns of the homeless population to the _____ Clinic Board of Directors and clinic management. Our purpose is to improve the quality of healthcare for the homeless population in the Greater______ City area.” 

All of us on this board are formerly homeless men and women. We have to answer to some pretty important folks with an incredible vision for what they want this clinic to be. Let me tell you, they have done an incredible job. We have added several wellness, self-help, and mental health programs to give our clients a more rounded style of care. We just remodeled, doubled in size and added a four-chair dental clinic. We have a mobile outreach team that visit those sleeping rough at their campsites. 

There is also a pharmacy in our facility to provide crucial medications on site for no cost. 

More importantly, we are tasked with providing accurate information to those homeless people to whom we reach out concerning healthcare services at our clinic, and must properly handle any concerns and complaints of those who have been served by our clinic. This is rarely easy.

We set up outreach tables at community events and in community buildings, such as libraries. We hand out snacks and socks and hats and gloves and pamphlets and smiles.



The most important thing we do is listen. We listen to people’s stories. we listen to their woes and complaints. We listen to their pain. we listen to them tell us how we can better help them.We share our stories and woes and pain with them. We pray this gives them hope and helps them realize that a lot of people want to help them.

Our similar shared experience gives us a unique channel through which to reach homeless people.

We do this at the request of, and with the blessings from, the medical professionals and administrators and staff—many of whom are also volunteers—that have to try and make a great number of sick folks feel better every day in a very frantic, frequently frustrating, and occasionally even hostile, environment.

But rarely as frantic, frustrating, or hostile as what our homeless friends deal with day in and day out.



Widespread rejection, harassment, and violence by the public, the police, and at the hands of fellow homeless people, exposure to harsh elements, struggles with addiction and severe mental illness, hunger, unemployment, and poverty are part of the everyday struggles of homeless people.

Every compassionate individual that makes up this Consumer Advisory Board on which I have the privilege to serve have experienced, confronted, and overcome one or more of these obstacles and survived to a better life.

We hope that message reaches as many as we are able to share it with and that it gives them enough hope to never surrender.

Hope is what homeless people need more than almost anything else. We are proud to have the opportunity to try to give it to them.

Stay safe; Stay alive; Stay hopeful, my friends.
We survived and so can you.
Let us know how we can help you.

Your editor

Links:

Shelter in Salt lake City:
The Road Home 
Rescue Mission of Salt Lake City

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National Consumer Advisory Board


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